Is Your Leadership Measuring & Reviewing…At Least Quarterly…Your Customer Contact & Performance Changes……? Why Not…? Sid reviews the keys to enhancing company performance and strengthening customer relationships. He dives into the details that make all the difference, from monitoring customer interactions to fine-tuning services. Dis...
Drupa Business Insights: Making It Memorable This Series focuses on Drupa-stimulated business enhancement ideas. We begin with Marcus Timson's article on what he felt made eight of the hundreds of Drupa exhibits most memorable. Marcus's insights on integrating th...
Maximizing Productivity: Management’s Leadership Styles An executive’s leadership style can maximize or minimize their team’s performance potential. Recognizing the right style to employ with the right person at the right time can turn obstacles into opportunities. This Pay...
Hiring Print Industry Salespeople: Challenges & Solutions In this article, Debbie highlights the challenges faced by the printing industry in hiring sales representatives. Debbie suggests various reasons why finding suitable candidates is difficult and offers solutions to ove...
Adaptable Elders "This is why I laugh when I hear "older people have a hard time changing." This may have been true 20 years ago, but not anymore." We thought this reader comment was an excellent way to introduce this insightful Elder...
Five Brutal Success Truths In today’s environment, every company and every person needs to be comfortable with and ready for change. Dr. Michelle Rozen is the master of change who helps our firm become pivot-ready. In this brief article Michelle...
Curating C-Level Assistance Growth-focused print companies often need outside assistance to accelerate business or technology solutions. However, the challenge and discomfort of locating specific expertise can delay or derail projects. Those prob...
AI Tools Can Empower Print Companies and Staff "That's not how we do things here" is a phrase that can hinder AI adoption. Production print executives are reviewing if and how to integrate AI into their operations. This article may help advance your management team...